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Orders and commercial terms
Submitting an order is an offer to purchase. Acceptance can depend on stock, payment authorization, accurate customer information, fraud review, pricing, taxes, and the delivery options shown at checkout.
Returns, exchanges, and refunds
We accept defective and non-defective new merchandise for return review and accept exchanges. Non-defective items must be new, unused, and in original condition. Ask within 30 calendar days after delivery, obtain approval before mailing, use the free prepaid label included in the package, and pay no restocking fee. Approved refunds are processed and initiated to the original payment method within 10 days, while provider posting can take longer. Complete instructions are in the Refund Policy.
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